Brian DiMartino of 21st Century Group
Sales and Marketing Services
Brian has been in involved in the Hawaii tourism industry for over 25 years. His career in Hawaii began in 1986 at the Hyatt Regency Waikiki where he served as director of sales and marketing. He then took on the same role as the pre-opening director of sales and marketing at the Grand Hyatt Wailea (now known as Grand Wailea Resort).
In 1995 he co-founded 21st Century Group, a Maui based hotel sales and marketing company specializing in resort properties. In Hawaii, the company has done work for the Maui Visitors Bureau, Maui Economic Development Board, Kea Lani, Mauna Lani and most recently guided the pre-opening sales and marketing effort for Honua Kai Resort & Spa. Outside of Hawaii the company has consulted with such notable properties as The Breakers, Atlantis and The Broadmoor. The company also has a hotel site selection division with offices in six states that places meetings in hotel and resort properties around the world.
His company has developed one of the most innovative owner-centric direct sales programs in the nation. The Ambassador Club was launched in beta two years ago and in full release is now generating great returns for those resorts and owners who choose to participate.
In addition, Brian is also personally familiar with condominium operations. As a resident of Grand Champions Villas on Maui he served on the board of directors for 12 years and served as president of the homeowners association for three of those years.
Linda Morgan of Linda Morgan & Associates, Inc
Marketing and Branding Services
Linda Morgan & Associates was launched in 1996 in Maui and is currently serving a diverse mix of organizations primarily in the state of Hawai’i. The company’s focus is to assist clients in improving their performance with capacity building solutions that produce meaningful results for their organizations, for their people and for the communities they serve.
Linda’s results-driven business style – creative, dynamic, strategic and motivated by
an enthusiastic and value-centered approach – earned her a well-respected reputation in
the visitor industry in Hawai’i and California. Prior to starting her company, she was Director of Marketing for 5-star/ 5-diamond Ritz-Carlton Laguna Niguel, and Regional Director of Marketing, Ritz-Carlton Resorts Hawai’i. Her positions involved directing strategic business planning and national / international market development, as well as managing sales, advertising, public relations, community/cultural enrichment and quality improvement.
Ruth Limtiaco of The Limtiaco Company
Ruth Limtiaco has more than 25 years of experience in public relations, marketing, special events and promotions. In October 1989, she launched The Limtiaco Comapany, an award-winning firm that has developed numberous successful public awareness campaigns, both in Hawaii and nationally. The company has handled media relations and promotional outreach fo clients ranging from island nations to multi-million dollar resorts to shopping malls, festivals, and an array of special events.
After serving as public relations director for Hyatt Resorts Hawaii, Ruth founded TLC with a focus on the travel and hospitality industry. While with Hyatt she managed national media campaigns for the opening of the Hyatt Regency Waikaloa, Hyatt Regency Kauai, and the Grand Hyatt Wailea. Since then, TLC and Ruth were tapped for the openings of Four Seasons Hualalai, the Hilton Kalia Tower, and the Outrigger Marshall Islands Resort.
Ruth is president of the Board of Governors of the Pacific and Asian Affairs Council. She also serves on the boards of the Pacific Aviation Museum, the Hawaii Chamber of Commerce and the Academy of the Pacific. She has been a member of the Society of American Travel Writers since 1986. The Limtiaco Company was named one of the top 50 Women-Owned Businesses in Hawaii by Pacific Business News.
Henry Montgomery of MontPac
Accounting and Financial Services
Henry Montgomery has more than 50 years of experience in financial and corporate management and has been CEO or CFO for many companies from start-ups to very large global companies. He has served as chairman or chairman of the audit and compensation committees for the boards of directors of NASDAQ and NYSE listed corporations, including Swift Energy Company, Catalyst Corporation, Consolidated Freightways and many others. He was a management consultant in both the U.S. and Europe with McKinsey & Company and was a member of the audit staff of Arthur Andersen & Co. Henry was a founding member of the Silicon Valley Chapter of Financial Executives International. Currently, he is Founder, Chairman and CEO of Montgomery Pacific Outsourcing, global provider of business processing serving profit and not for profit small medium enterprises (SMEs) in the U.S. and the Philippines.
He a resident of Honolulu, Hawaii and served his city as a director of the Honolulu Symphony Society and is currently a Director of the Hawaii Theatre. He has also been an instructor of accounting at the University of Hawaii – Manoa.
As Henry became increasingly involved in Hawaii business as a board member and investor with the University of Hawaii Angel Investors, it became clear that Hawaii’s community of small businesses and rapidly growing base of start up companies could benefit immensely from the MontPac model. MontPac was formed in mid-2006.
Rick Kroeger of International Golf Associates
Rick has spent 35 years in golf course management, development and consulting. He has provided broad services to USA Top 100 and World Top 100 courses which hold, and have held, globally televised tournaments and brings the ability to accomplish highest quality management operations anywhere in the world.
He played a major role in the development of The Club at Nine Bridges, South Korea which quickly attained the #45 World Ranking and provided consulting services for #1 Ranked Pine Valley Golf Club, USA. His broad experience, innovative style and consultative techniques have taken him as far north as Finland; along the equator to Singapore, Malaysia, Hawaii, Guam, Thailand and Indonesia; through France, Portugal, Turkey, Tunisia, South Africa, Taiwan, Viet Nam, Japan, China and Korea.
He is an author of golf course management articles published in five languages and has developed purchasing and management programs resulting in fiscal responsibility and consistent services of the highest quality. He has been part of the development team on over 30 new golf course developments and continues to support ongoing management operations worldwide.
Kristi Yanigahara of Remedy Intelligent Staffing
Employee and Human Resource Services
Kristi Inkinen Yanagihara, founder of Remedy Intelligent Staffing, found her calling in human resources recruitment when she was growing up. Her mother, Kathryn Inkinen, manages Inkinen and Associates, an executive recruitment firm that has a long record of successful placements with Hawaii’s top companies.
Kristi is responsible for all facets of Remedy operations, including managing communications with the franchise corporate office, company sales, marketing, and finance. Her background in the placement industry and practical approaches provide an effective combination to meeting the needs and demands of Remedy’s growing roster of client employers.
She received her bachelor of business administration degree from Loyola Marymount University and her executive masters in human resources from the University of Hawaii.
Remedy Intelligent Staffing is poised to assist you in developing a highly skilled workforce that combines performance and provides the opportunity to source outstanding potential employees when needed. A successful partnership goes beyond providing just the basics. Remedy embraces the business strategies in its partner organizations and provides long term solutions.
Our entire team at Remedy is confident that it can assist you in all your human resource related needs.
Murray Bawden of Howard S Wright
Construction and Project Management
Murray is veteran of the construction industry with 50 years of experience. Having started in field operations in Australia, Murray has worked his way up through the Superintendent and Project Manager ranks, with the past 30 years spent in general management and executive leadership positions. His has worked in Australia, South East Asia, Dubai and Japan with the past 24 years spent working in the United States of America. His principal place of residence is Hawaii where he has been involved in the leadership of the building of a number of landmark projects including the Grand Wailea Resort, Kea Lani Resort, Kaanapali Embassy Suites, major renovations at Stouffers Hotel, Princeville Sheraton and Kauai Sheraton, the First Hawaiian Bank Tower, Nauru Tower and the twin towers at One Waterfront. Internationally he was Chairman of the joint venture that built the famous Burg Al Arab hotel in Dubai, the LUTH tower in Kuala Lumpur and the Kent Ridge Hospital in Singapore.
Murray is currently Chairman of Howard S. Wright Construction headquartered in the Pacific Northwest and a Principal of their construction management business, TeamBuild LLC. He continues to live in Hawaii and undertakes consulting and advising assignments for a number of business entities, including non-profit organizations where he volunteers his services. He is considered a visionary and strategic thinker, committed to people, teamwork, and value-based leadership.
Bill Allen of Hawaii Care and Cleaning
Housekeeping and Janitorial
HAWAII CARE & CLEANING enjoys one of the finest reputations in the industry for consistently providing its clients the highest quality service and most reasonable price….
Voted No. 1 in the State, the organization received the prestigious Hawaii Hotel Association’s “Na Po’e Pa’ahana Award” in 1997 as Business of the Year for their unmatched service excellence within the hospitality industry. In 1998, the company’s founder and C.E.O. received the SBA “Small Business Person of the Year” Award and The Chamber of Commerce “Entrepreneur of the Year” Business Award.
The organization has proven to be very community minded and has been serving Hawaii for over 30 years. The company prides itself on its long-term client loyalty… Its statewide list of clients reads like a “Who’s Who” of the most successful businesses in Hawaii. With over 800 full time team members, HCC has both one of the best safety records and the lowest team member turnover rates of any company of its type in the State.
HCC’s long term success is attributed to the company’s firm commitment to continual improvement and the obvious talent and integrity of their management group. Their pro-active service approach stems from many years of experience in anticipating the customer’s needs - before they occur, while remaining flexible when addressing any challenges at hand.
Leading the way in contract cleaning…HCC has become Management’s No. 1 Choice as a result of its sophisticated leadership by leveraging its expertise through a specialized service approach, while providing a fixed budgeted cost and reduced liability exposure for the client. This optimization of the maintenance dollar provides the client with enhanced standards operationally while greatly reducing their liability exposure in a time of increased litigation. Without exception, the company has always operated with its clients on a “Satisfaction Guaranteed” basis.
It has always been the company’s policy to offer full employment to any individuals potentially affected when transitioning a new account. Again this reflection of community commitment has helped to create greater team member loyalty and participation. In addition to profit sharing and attractive benefit packages, the company has a creative incentive program for each of its team members individually tailored to the tasks and/or properties they work.
This straight forward-result oriented management policy has attracted some of the best talent in the State and supports full team participation and team member trust. The value of the company’s higher than usual investment in the sourcing and advanced training of its people is reflected in its extraordinary long-term success and excellent reputation.
Craig Hill of Maui Concierge Services
Concierge and Activity Desks
Craig founded Activity World in 1986 with the primary mission of providing visitors an exciting and memorable vacation experience in the Hawaiian islands. Activity World grew to be the largest independent activity reservation and concierge service in the state providing visitors with a signature level of highly personalized guest experience.
In 2004, Expedia, the world's leading online travel service, acquired Activity World. Expedia searched the world to acquire the right company which would enable them to become the first online travel company to offer customers the option of booking in-destination activities both online and on location at their vacation property.
After ensuring a smooth transition to Expedia and managing the business on their behalf for several years, Craig has established a boutique concierge service in the islands. Maui Concierge Service is the culmination of over 24 years of experience in the industry with the goal of attaining unsurpassed guest service and attention. Craig brings his team of highly trained and motivated staff along with the largest selection of local tours and attractions to our island visitors.
Mike Kelley of Beach Activities of Maui
Beach & Pool Services
Mike Kelley, owner of Beach Activities of Maui has more than 35 years of experience with luxury resort hotels, beach and pool service management, concierge and ocean recreation operations. Started in 1977, BAM has gone from one location in Ka'anapali to now being the largest pool and ocean recreation services company in Hawaii with over 18 resort locations and a diversified staff of over 240 people professionals.
As he built the company into the organization it is today, Kelley also helped design the pool and beach facilities for nine major resort hotels throughout Hawaii. Working through pre-construction to opening he coordinated layout of facilities, service deliveries, area concepts, staffing and budget guidelines.
In addition to resort pool, beach and concierge services Kelley has started other successful operations including The Grand Luau at the Grand Wailea, The Spa at Black Rock at the Sheraton Maui Resort and Spa, Sunglass Solutions, an upscale retail sunglass store at the Outrigger Reef Hotel in Waikiki, Teralani Catamarans, two 65’ day charter vessels based in Ka’anapali and 5 Star Scuba, resort diving operations.
Mike has been recognized as Retailer of the Year by Hawaii Retail Merchants Association, twice selected as a finalist for Ernst and Young's Entrepreneur of the Year and Maui County's Small Business person of the Year. He also is a member of Young Presidents Organization and served four years on that organizations board of directors as International Events Chairman
Projects Kelley and Beach Activities of Maui have worked on or have service agreements with include:
|Sheraton Maui Resort and Spa||Hyatt Regency Maui Resort|
|Marriotts’ Maui Ocean Club||Wailea Marriott Resort|
|Kauai Marriott Resort||Royal Lahaina Resort|
|Honua Kai Resort and Spa||Ka’anapali Beach Club|
|Four Seasons Resort Wailea||Grand Hyatt Wailea|
|Westin Ka’anapali Ocean Resort||Whaler on Ka’anapali Beach|
|Kapalua Bay Hotel||Sheraton Princeville Resort|
|Kea Lani Resort||Makena Prince Resort|
|Trump Waikiki Beachwalk||Kahala Mandarin Oriental|
|Sheraton Waikiki Hotel||Outrigger Waikiki Beach Resort|
|Outrigger Reef on Waikiki||Embassy Suites Waikiki|
|Kauai Hilton Resort||Ka’anapali Beach Hotel|
Lynn Curry of Curry Spa Consulting LLC
Lynn is a 25 year hospitality industry veteran and has served as a leading Spa Consultant to real estate developers, asset managers and hotel owners since 1997. She is a Certified Management Consultant (CMC) which is awarded by the Institute of Management Consultants. Prior to launching Curry Spa Consulting LLC, Lynn was the Senior Vice President at Natural Resources Spa Consulting, Inc., serving as the Project Manager on dozens of world class Spa developments.
Financial feasibility, design development, creative conceptualization, business assessments, staffing, product and equipment procurement, business development, and pre-opening consulting services have been provided to a number of resorts, hotels, casinos, golf, and residential communities.
Lynn has prior experiences which include serving as the Manager of Tourism Development for the Anaheim Visitor Bureau, Group Sales Manager with Hyatt Hotels which included the Grand Wailea Resort. It is here that she began her Spa career opening the Spa Grande. She also was the Spa Director at the Hyatt Regency Pier 66 in Fort Lauderdale.
Lynn has been licensed in Personal Training and Esthetics, served on the Governing Board of Sonoma Charter School, is an Educator with Gerson Lehrman Councils and is often a contributor to industry publications and feature speaker as well. A Northern California resident, she holds a black belt in Taekwondo and enjoys a range of outbound activities including hiking and biking.
David Paul Johnson of David Paul's
Chef Johnson of David Pauls Island Grill has collected more than a DOZEN consecutive Hale 'Aina awards from HONOLULU magazine for Best Maui Restaurant. His first restaurant was included in Gourmet magazine's "America's Top Tables" issue in 1997 and 1998 and was Bon Appétit magazine's "Restaurant of the Month" in February 1997. In 1993, he received three stars in Conde Nast Traveler magazine from the grand dame of American restaurant critics, Mimi Sheraton. He is, to this day, the only Hawai'i chef to appear in the long-running and brilliant Illy Caffe - Food Arts magazine ad campaign. He's appeared on NBC's TODAY show, on the Great Chefs series on the Discovery Channel, cooked at the James Beard House in New York City and in some of the world's most prestigious kitchens including Charlie Trotter's in Chicago, Aujourd 'Hui in Boston, Oceana in New York, and Bistro de l' Etoille in Paris. He has welcomed renowned chefs into his kitchens including Charlie Trotter, Charles Dale, John Ash and Bob Waggoner.
Two of the most important honors bestowed on him were being named in 1995 Johnson & Wales (Providence, Rhode Island) Culinary College's 98th Distinguished Visiting Chef, joining the ranks of such esteemed names as Roger Verge, Jacques Pepin, Madeleine Kamman, Paul Bocuse, Martin Yan, and Andre Soltner. In March 1999, Johnson was inducted into the Circle of the Friends of the Widow in Reims, France by a descendant of Madame Clicquot (Veuve Clicquot Champagne). An exclusive group of food and wine enthusiasts, there are less than 500 invited members worldwide.
Sidney Sparkman of SGS Landscaping
Grounds and Landscaping
Sidney Sparkman founded SGS Maui Landscape Management while acting as the Director of Landscaping and Water Features at the Grand Wailea Resort Hotel and Spa in the mid 90’s. With over 30 years of experience in the landscaping industry, and 17 years on Maui managing the grounds of resort properties, Sidney has positioned SGS as a premiere resort landscape management firm. He has developed a team of highly skilled landscaping professionals that have opened new resorts, rejuvenated existing resorts, and have continued to manage the grounds of resorts with acute attention to detail.
Sidney has directed a team that was successful in the implementation of cost saving measures that include computerized water management, Integrated Pest Management, introduction of compost, and use of sustainable landscaping practices. This includes the needless introduction of harsh chemicals, over fertilization, and over watering curtailing and limiting the negative impact on the fragile environment of Hawaii. His background in resort management with Hyatt Maui and the Grand Wailea exposed him to crucial management techniques and training that is required of distinguished resorts in order to ensure a positive guest experience while balancing budgets, personnel, equipment/supply procurement, and ensuring that the overall beauty and quality of the grounds are managed in a manner conducive with the natural beauty of the islands.
SGS currently works with Starwood Vacation Ownership and Intrawest Resort Management by managing the grounds of their resorts on Maui, and continues to develop strong team players that are empowered to develop positive landscape management practices such as the introduction of native species, the broad use of mulches and compost to reduce water usage and increase microbial activity, and the use of natural chemicals where feasible. His team has been successful with managing the use of reclaimed water and the use of “fertigation” on a large scale that allows micro-dosing of organic liquid fertilizers which dramatically reduces the potential of leaching and runoff of chemicals that could harm the reef ecosystems.
Sidney has utilized his broad background in the green industry as a soil scientist, nursery manager, landscape designer/consultant, water manager, arborist, chemical applicator, resort manager, business owner and licensed contractor to develop knowledge and relationships which have allowed SGS to become a leader in Hawaii in resort landscape management. His involvement in the community includes Past President of the Maui Association of Landscape Professionals, Past Chairman of the Landscape Committee of the Wailea Community Association, and sat on the Advisory Board of the Maui Community College Department of Agriculture. Sidney has worked with numerous landscape architect firms in Hawaii as a consultant assisting with the design and implementation of ergonomic and sustainable landscaping practices. SGS has been awarded the Pacific Business News Fastest Fifty twice and the Governor’s Kilo Hana Award for Outstanding Volunteerism.
John Patterson of JPI Realty
Property Management - Physical
John is able to provide the legal structure for DMP to act as your property manager through his Realty Company. We take a team approach to property management and if you choose us we would work with the DMP Team Leader/GM at your property to be responsible for the day to day “Physical Management” of the resort. We would also contract with our Property Management – Fiscal partner to provide all the accounting and advisory work so vital to the proper conduct of an Association.
Ferguson David of Management Consultants of Hawaii, Inc.
Property Management – Fiscal
President, Management Consultants of Hawaii, Inc. (1993-Present), a Lahaina, Maui based association management company. Over 35 years of experience in managing condominium and homeowners’ associations. Licensed Real Estate Broker, State of Hawaii since 1966. University of Hawaii, Manoa Campus, Bachelor of Business Administration - Accounting, 1959-1963.
David has resided in Hawaii for most of his life and has participated as a principal in the development of condominiums as well consulted with other developers of large projects on Oahu and more recently on Maui. David holds a Professional Community Association Manager (PCAM)® designation , the highest designation of the Community Associations Institute, and the Certified Manager of Community Associations (CMCA)® designation from the National Board of Certification of Community Association Managers.